Use of publicly available Generative AI tools in the Victorian public sector
This guidance outlines the Office of the Victorian Information Commissioner’s position on the use of publicly available Generative AI tools within Victorian public sector organisations. It mandates that staff and contractors must not enter personal information into these tools, as doing so violates Information Privacy Principles under Victorian law. The document details various privacy, security, and accuracy risks and sets minimum expectations for public sector organisations considering generative AI use.
Summary and content fields are drawn from the document text and are pending editorial review.
Who issued it
Who it governs
Victorian public sector personnel and organisations who need to understand privacy and security obligations regarding generative AI tools.
What the document contains
The document addresses the risks and compliance obligations associated with using publicly available generative AI tools in the Victorian public sector, specifically regarding personal information privacy, data security, accuracy, retention, and decision-making fairness.
It does not provide technical specifications for AI model development, nor does it cover enterprise-level AI procurement beyond referencing separate guidance.
- Victorian public sector personnel must not enter personal information into publicly available Generative AI tools.
- Entering personal information into third-party AI tools can breach Information Privacy Principles and Victorian data protection laws.
- Outputs generated by AI that contain personal information are treated as a new collection of personal information and must be handled accordingly.
- Public sector information entered into tools should be limited to information already publicly known or approved for release.
- Organisations must conduct security risk assessments, review terms and conditions, and train staff before permitting AI use.
· Personal information and publicly available Generative AI tools · Public sector information and publicly available Generative AI tools · Risks of using publicly available Generative AI tools · OVIC’s minimum expectations · Scenarios
How it scores
Each score is backed by a quote verified against the document text. Editorial review has not yet confirmed them.
Accountability
3/5Clear responsibility for AI outcomes
VPS organisations should ensure their staff, contracted service providers and other personnel do not enter personal information into publicly available Generative AI tools.
Personal information and publicly available Generative AI tools
screening score · 2026-10-23
Fairness
3/5Non-discrimination and equitable treatment
Publicly available Generative AI tools should not be used to formulate decisions, undertake assessments, or for other administrative functions that may have consequences for individuals.
Risks of using publicly available Generative AI tools
screening score · 2026-10-23
Human Dignity
1/5Respect for the inherent worth of persons
may cause significant harm to individuals whose information is used in publicly available Generative AI tools.
Personal information and publicly available Generative AI tools
screening score · 2026-10-23
Human Oversight
3/5Humans remain in control of consequential decisions
require their staff, contracted service providers and other personnel to check the accuracy of generated content before using it
OVIC’s minimum expectations
screening score · 2026-10-23
Privacy
4/5Protection of personal data and private life
Doing so will likely be a contravention of the Information Privacy Principles (IPPs) in the Privacy and Data Protection Act 2014
Personal information and publicly available Generative AI tools
screening score · 2026-10-23
Transparency
2/5Openness about how AI systems work and are used
develop organisational policies on the use of Generative AI tools, and communicate about the policies to staff, contracted service providers and other personnel
OVIC’s minimum expectations
screening score · 2026-10-23
Enforcement
3/5Consequences and compliance mechanisms with real force
notify OVIC if personal information or public sector information that is not already publicly known or approved for public release has been used with a publicly available Generative AI tool.
OVIC’s minimum expectations
screening score · 2026-10-23
Impact Assessment
4/5Required assessment of an AI system's risks/impacts before or during use
conduct security risk assessments before use, in accordance with their risk management framework to ensure that any risks are identified, assessed, treated and monitored accordingly
OVIC’s minimum expectations
screening score · 2026-10-23