Rights and Responsibilities of Hospitality Service Robots
Assessment outcome
total 1/4 (actionability 0 + authority 1); currency unscored, so pro-rated to 1.5/6
Authorship & scope
Authored by Amit Sharma and Anna Mattila.
Level 1 (capped): the quote establishes a journal venue but does not establish the peer-review status required for Level 2.
Issuers, who it governs, legal force and content are on the full record.
Eligibility gates
HTTP 200, 13004 words of full text extracted
The paper focuses primarily on service robots, automation, and AI-enabled robotic systems in hospitality.
The source explicitly addresses governance, risk management, accountability, liability, safety, and regulatory expectations.
Authored by Amit Sharma and Anna Mattila.
No evidence indicates that this current journal article is superseded or retracted.
Scored criteria
Actionability
0/2Anchor 0: Description or analysis only. The paper explores moral, ethical, and legal arguments without prescribing binding steps or obligations.
Authority
1/2Level 1 (capped): the quote establishes a journal venue but does not establish the peer-review status required for Level 2.
Journal of Hospitality & Tourism Research 2026, Vol. 50(6) 904 –920 © The Author(s) 2026 Article reuse guidelines: sagepub.com/journals-permissions DOI: 10.1177/10963480251393749 journals.sagepub.com/home/jht Featured Section: Insight & Foresight
Currency
—computed: no publish/modified date found on the page (never guessed)