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Shall I Show You Some Other Shirts Too? The Psychology and Ethics of Persuasive Robots

Report ProfessionalGlobalin force

This academic chapter investigates the psychology and ethics of persuasive social robots, focusing on how they can influence human behavior while maintaining moral acceptability and psychological effectiveness. The authors evaluate user autonomy using deontological ethical theories and combine these insights in a case study analysing persuasive strategies used by a robot acting as a clothing store clerk. Ultimately, the text highlights the need to integrate sound technology, effective persuasive principles, and careful ethical considerations.

Summary and content fields are drawn from the document text and are pending editorial review.

Who issued it

SpringerIndustry
Publisher
Legal forceAspirational
Under whose authorityProfessional
Judged fromfull text

Who it governs

Researchers and academicsGeneral publicAI developers and providers

Researchers, developers, and ethicists studying human-robot interaction and the ethical implications of persuasive technologies.

Sectors
Research and science · human-robot interaction and robotics research

What the document contains

What's covered

The chapter addresses the intersection of psychological and ethical considerations regarding persuasive robots, utilizing a clothing store clerk case study to evaluate behavioral influence.

What's missing

The provided text preview lacks concrete legal regulations, binding government policies, or formal enforcement mechanisms for AI deployment.

Key takeaways
  • Social robots are consistently created to some extent to influence human behavior.
  • The success of persuasive robots depends on combining sound technology, persuasive principles, and strict ethical considerations.
  • Ethical evaluation of persuasive robots centers heavily on user autonomy through a deontological lens.
  • Persuasive strategies can serve user goals, societal values, or the financial goals of robot owners.
Principles it states
Moral acceptability focusing on user autonomyPsychological effectiveness of persuasive strategies
Outline
· Abstract
· References
· Acknowledgements
· Author Information
· Editor Information
· Rights and permissions
· About this chapter
Issued2015
Length1,885 words
FormatNot recorded
Scopeglobal

How it scores

Pending review

Each score is backed by a quote verified against the document text. Editorial review has not yet confirmed them.

Accountability

0/5

Clear responsibility for AI outcomes

Abstract

screening score · 2026-10-24

Fairness

0/5

Non-discrimination and equitable treatment

Abstract

screening score · 2026-10-24

Human Dignity

3/5

Respect for the inherent worth of persons

investigate how persuasive robots can influence human behaviour and thinking in a way that is (1) morally acceptable (focusing on user autonomy, using deontological theories as a starting point for ethical evaluation)

Abstract

screening score · 2026-10-24

Human Oversight

0/5

Humans remain in control of consequential decisions

Abstract

screening score · 2026-10-24

Privacy

0/5

Protection of personal data and private life

Abstract

screening score · 2026-10-24

Transparency

0/5

Openness about how AI systems work and are used

Abstract

screening score · 2026-10-24

Enforcement

0/5

Consequences and compliance mechanisms with real force

Abstract

screening score · 2026-10-24

Impact Assessment

2/5

Required assessment of an AI system's risks/impacts before or during use

These insights will be combined in a case study analysing the moral acceptability of persuasive strategies that a persuasive robot might employ while serving as a clothing store clerk.

Abstract

screening score · 2026-10-24

Topics

social_robots persuasive_technology ethics deontology user_autonomy