Shall I Show You Some Other Shirts Too? The Psychology and Ethics of Persuasive Robots
This academic chapter investigates the psychology and ethics of persuasive social robots, focusing on how they can influence human behavior while maintaining moral acceptability and psychological effectiveness. The authors evaluate user autonomy using deontological ethical theories and combine these insights in a case study analysing persuasive strategies used by a robot acting as a clothing store clerk. Ultimately, the text highlights the need to integrate sound technology, effective persuasive principles, and careful ethical considerations.
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Who issued it
Who it governs
Researchers, developers, and ethicists studying human-robot interaction and the ethical implications of persuasive technologies.
What the document contains
The chapter addresses the intersection of psychological and ethical considerations regarding persuasive robots, utilizing a clothing store clerk case study to evaluate behavioral influence.
The provided text preview lacks concrete legal regulations, binding government policies, or formal enforcement mechanisms for AI deployment.
- Social robots are consistently created to some extent to influence human behavior.
- The success of persuasive robots depends on combining sound technology, persuasive principles, and strict ethical considerations.
- Ethical evaluation of persuasive robots centers heavily on user autonomy through a deontological lens.
- Persuasive strategies can serve user goals, societal values, or the financial goals of robot owners.
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Accountability
0/5Clear responsibility for AI outcomes
Abstract
screening score · 2026-10-24
Fairness
0/5Non-discrimination and equitable treatment
Abstract
screening score · 2026-10-24
Human Dignity
3/5Respect for the inherent worth of persons
investigate how persuasive robots can influence human behaviour and thinking in a way that is (1) morally acceptable (focusing on user autonomy, using deontological theories as a starting point for ethical evaluation)
Abstract
screening score · 2026-10-24
Human Oversight
0/5Humans remain in control of consequential decisions
Abstract
screening score · 2026-10-24
Privacy
0/5Protection of personal data and private life
Abstract
screening score · 2026-10-24
Transparency
0/5Openness about how AI systems work and are used
Abstract
screening score · 2026-10-24
Enforcement
0/5Consequences and compliance mechanisms with real force
Abstract
screening score · 2026-10-24
Impact Assessment
2/5Required assessment of an AI system's risks/impacts before or during use
These insights will be combined in a case study analysing the moral acceptability of persuasive strategies that a persuasive robot might employ while serving as a clothing store clerk.
Abstract
screening score · 2026-10-24