Robotics — Application services provided by service robots — Safety management systems requirements
ISO 31101:2023 specifies safety management system requirements for application services provided by service robots in unstructured human spaces. The standard is designed to help organizations improve safety performance, establish safety policies, and ensure conformity regarding service robot operations. It is not intended to be used as a product safety standard.
Summary and content fields are drawn from the document text and are pending editorial review.
Who issued it
Who it governs
Organizations and service providers operating service robots in environments with human users and third parties.
What the document contains
The document addresses safety management system requirements for application services provided by service robots operating in unstructured human spaces, such as airports, hospitals, and restaurants. It covers establishing, maintaining, and improving safety performance and conformity with stated safety policies.
It does not provide product safety standards for the robots themselves, nor does it detail specific technical algorithms or artificial intelligence governance frameworks.
- ISO 31101:2023 sets safety management system requirements for application services provided by service robots.
- The standard helps organizations ensure safety for users and third parties in unstructured human spaces.
- It can be integrated into or made compatible with other organizational management systems.
- The standard is explicitly not intended to serve as a product safety standard.
How it scores
Each score is backed by a quote verified against the document text. Editorial review has not yet confirmed them.
Accountability
0/5Clear responsibility for AI outcomes
Abstract
screening score · 2026-10-23
Fairness
0/5Non-discrimination and equitable treatment
Abstract
screening score · 2026-10-23
Human Dignity
0/5Respect for the inherent worth of persons
Abstract
screening score · 2026-10-23
Human Oversight
0/5Humans remain in control of consequential decisions
Abstract
screening score · 2026-10-23
Privacy
0/5Protection of personal data and private life
Abstract
screening score · 2026-10-23
Transparency
0/5Openness about how AI systems work and are used
Abstract
screening score · 2026-10-23
Enforcement
0/5Consequences and compliance mechanisms with real force
Abstract
screening score · 2026-10-23
Impact Assessment
0/5Required assessment of an AI system's risks/impacts before or during use
Abstract
screening score · 2026-10-23