Record STMT-W334A8CVoluntary

We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interaction

Report Institutional policyNorthern Europe · GBin force

This study explores how robot personality traits (specifically extroversion versus introversion) and individual human traits affect trustworthy interaction in a social service robot scenario, namely a 'Robo-Barista'. Through quantitative and qualitative testing, the authors show that participants preferred and trusted an extrovert robot more than an introvert robot, regardless of the user's own personality. Additionally, individual attitudes and predispositions, such as propensity to trust in robots and negative attitudes towards robots, were found to impact trust.

Summary and content fields are drawn from the document text and are pending editorial review.

Who issued it

Heriot-Watt UniversityAcademic · MY

Lead issuer

SemasioIndustry · PT

Co-issuer

Legal forceVoluntary

Under whose authorityInstitutional policy

Judged fromfull text

Who it governs

Researchers and academicsGeneral publicAI developers and providersAI deployers and users

Researchers and designers of social robots should read this to understand how robot personality and human traits impact trust in service robotics.

Sectors

Research and science · human-robot interaction research

What the document contains

What's covered

The paper covers an empirical study assessing how manipulating a social robot's voice and language to exhibit extroverted or introverted personalities affects user trust and preference. It examines human individual differences, such as Big Five traits, propensity to trust, and negative attitudes towards robots, in relation to human-robot interaction.

What's missing

The document does not provide legal frameworks, regulatory compliance guidelines, or formal enforcement mechanisms for AI deployment.

Key takeaways

Extroversion and introversion can be successfully implemented in a social robot using vocal cues and linguistic features.
An extrovert Robo-Barista is preferred and trusted more than an introvert Robo-Barista.
Users' own personality matching does not significantly influence their preference or trust towards robot personality.
A user's propensity to trust in robots and negative attitudes towards robots significantly predict their trust in service robots.
Voice characteristics are the primary determinant for user preference and trust in the tested robot scenario.

Outline

· I. INTRODUCTION
· II. BACKGROUND
· III. ROBO-BARISTA SET-UP
· IV. EXPERIMENT
· V. QUANTITATIVE RESULTS
· VI. QUALITATIVE RESULTS
· VII. DISCUSSION
· VIII. CONCLUSIONS AND FUTURE WORK

Issued28 July 2023

Length7,648 words · 8 pages

FormatNot recorded

Scopenational

robot_personality human_robot_interaction trust service_robots speech_prosody